Return Policy

RETURNS & EXCHANGES

Items purchased from mode are eligible for STORE CREDIT or EXCHANGE within 14 days of purchase.

sale items are FINAL SALE.

DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service immediately.

RETURN & EXCHANGE CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached along with receipt. Please see the tips below for keeping your items in returnable condition:

  • Tops and Dresses: Please be careful of makeup or deodorant rubbing off on the garment.
  • Shoes: Shoes must returned for store credit undamaged and without scuff marks.

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